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工业品数字化采购进入新周期 欧菲斯首推分布式电商

作者:亿邦动力 文章来源:亿邦动力

2022-03-25 15:20

作者:亿邦动力 文章来源:亿邦动力

2022-03-25 15:20

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本文核心信息是当前工业品电商已进入数字化采购新周期,行业竞争核心从流量交易转向专业供应链服务,欧菲斯推出分布式电商新模式破解行业痛点。

1. 当前行业核心痛点:工业品涵盖超3000万个SKU,长尾商品、非标品多,对专业细分服务要求高;央国企等核心客户对履约配送、产品一致性、入库管理要求严格,原有简单在线订单结算服务已经无法满足需求。

2. 新模式核心逻辑:欧菲斯首推的分布式电商,选择和省级头部工业品经销商合作,从商品端、业务端、技术端多维度赋能合作伙伴,帮助经销商完成数字化转型,再整合各地属地资源,打造全国一体化的工业品数字化采购服务生态,实现产业链各方共赢。

当前工业品数字化采购已进入新周期,品牌商可把握行业变革趋势,调整自身渠道与业务布局,抓住增长机会。

1. 行业发展趋势:目前行业价值核心已经从流量订单转向专业供应链管理与交付服务,央国企等大客户越来越倾向直连厂家,对全链路服务要求提升,给品牌商带来了直供大B客户的新机会。

2. 渠道拓展机会:品牌商普遍存在缺少全国性采购资源和客户深度挖掘能力短板,可加入欧菲斯分布式电商生态,借助其已成熟的办公采购交付网络,联合区域经销商共同拓展市场,放大渠道能量。

3. 模式利益点:该模式共享商品体系、物流体系,依托云化WMS共享仓赋能实现商品标准化与跨区域渠道共享,帮助品牌商扩大市场覆盖,实现持续增长。

当前工业品电商已经进入发展深水区,传统工业品经销商/卖家需要看清行业变化,抓住新模式带来的转型机会,规避生存风险。

1. 行业风险与变化:当前上游厂家直供重点客户,下游客户端推行集中采购,互联网带来价格透明,专业服务商崛起,传统经销商的行业地位面临重置,原有和平台的合作模式不对等,经销商话语权不断缩小,生存空间被挤压。

2. 新的转型机会:欧菲斯推出的分布式电商模式,面向省级头部经销商开放合作,提供全品类渠道扩充、专属业务帮扶、数字化技术输出等多维度支持,帮助传统经销商转型为具备数字化能力的本地综合服务商。

3. 模式优势:该模式强调对等共赢,可帮助经销商打破资金、技术、产品资源的限制,获得独立电商运营能力,拓展自身生存与增长空间。

当前工业品采购进入数字化新周期,工厂可把握行业变化,抓住商业机会,获得数字化转型的启示。

1. 产品需求变化:当前下游采购方对产品标准化程度要求不断提升,央国企等大客户已经开始逐步越过中间商直连厂家,工厂可针对性调整生产策略,提升产品标准化程度,抓住直供大客户的商业机会。

2. 商业拓展机会:工厂普遍存在全国渠道覆盖不足、客户挖掘能力有限的短板,可加入欧菲斯的分布式电商生态,借助平台整合的全国经销商资源和成熟交付网络,快速拓展全国市场,触达更多客户。

3. 数字化转型启示:可参考欧菲斯的全链路数字化管理思路,将数字能力贯穿生产、销售、交付、售后全流程,提升整体运营效率,适配数字化采购新周期的市场要求。

当前工业品电商进入新的发展周期,行业涌现出新的需求与趋势,为服务商带来了新的发展机会。

1. 行业发展趋势:工业品电商的价值已经从最初的在线交易、流量订单,转向深度供应链整合与专业服务,行业玩家都在深挖供应链生态价值,市场发展空间广阔,对专业服务的需求大幅提升。

2. 行业核心客户痛点:行业本身存在SKU数量多(超3000万)、长尾非标品占比高的特点,核心大客户央国企对履约配送、标准化服务要求极高,传统经销商数字化能力不足,原有平台和经销商的合作模式不对等,痛点突出。

3. 可参考的解决方案:欧菲斯推出的分布式电商模式,以对等共赢的伙伴关系整合区域经销商,从商品、业务、技术全维度赋能,打造属地化服务能力,整合资源形成全国一体化服务生态,为解决行业痛点提供了新思路,值得服务商参考。

当前工业品采购进入新周期,对平台运营提出了新要求,平台可调整布局方向,抓住增长机会,规避增长瓶颈风险。

1. 行业需求变化:当前客户已经不满足简单的在线下单、结算服务,需要产品精准匹配、仓储物流、安装维护等全链路专业服务,原有靠流量订单拉动增长的模式已经难以为继,平台需要转型规避增长见顶的风险。

2. 可参考的创新做法:欧菲斯推出的分布式电商模式,选择和省级头部经销商合作,以数字化平台工云通为载体,从商品备货、品类扩充、业务帮扶、技术输出多维度赋能合作伙伴,打造属地化服务能力,再整合各地资源形成全国一体化服务生态。

3. 模式适配性:该模式解决了央国企等大客户全国化履约配送的核心痛点,同时实现平台和经销商的对等共赢,盘活了存量供应链资源,对平台布局新业务有较高的参考价值。

当前工业品数字化采购进入新的发展周期,出现了新的产业动向与创新商业模式,是产业研究的重要方向。

1. 产业新动向:受下游央国企等大客户采购需求升级影响,工业品电商已经进入发展深水区,整个工业生产链迎来全局性系统性调整,行业价值核心从流量交易转向供应链服务,传统小B经销商的行业地位面临重置,行业进入盘整升级阶段。

2. 创新商业模式:欧菲斯首创分布式电商模式,参考7-11的整合思路,联合省级头部经销商,全维度赋能其数字化运营能力,将其转型为本地综合服务商,再整合各地资源打造全国一体化服务生态,核心是打造对等共赢的伙伴型供应链关系。

3. 值得研究的新问题:该模式能否解决行业长期存在的平台与经销商利益分配不对等的问题,能否适配工业品SKU繁杂、非标品多的行业特性,能否满足大B客户高标准的履约要求,仍有待市场验证,具备较高的研究价值。

声明:快读内容全程由AI生成,请注意甄别信息。如您发现问题,请发送邮件至 run@ebrun.com 。

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Quick Summary

This article highlights that the industrial e-commerce sector has entered a new cycle of digital procurement, where industry competition has shifted from focusing on traffic and transactions to professional supply chain services. Ofsus has launched a new distributed e-commerce model to address long-standing industry pain points.

1. Key industry pain points: Industrial products include more than 30 million SKUs, with a large share of long-tail and non-standard products that demand highly specialized, segmented services. Core clients such as central government-owned enterprises and state-owned enterprises (SOEs) have strict requirements for fulfillment delivery, product consistency and warehouse management, and traditional simple online order settlement services can no longer meet their needs.

2. Core logic of the new model: Ofsus’s first-of-its-kind distributed e-commerce model partners with leading provincial-level industrial product distributors. It empowers partners across product, business and technical dimensions to help distributors complete digital transformation, then integrates local regional resources to build a nationally integrated digital industrial procurement service ecosystem that delivers win-win outcomes for all players across the industrial chain.

Industrial digital procurement has now entered a new cycle, and brands can capitalize on industry transformation trends by adjusting their channel and business layouts to capture new growth opportunities.

1. Industry development trends: The core value of the industry has shifted from traffic and orders to professional supply chain management and delivery services. Large clients such as central enterprises and SOEs increasingly prefer to connect directly with manufacturers, and their demand for end-to-end services is rising, creating new opportunities for brands to supply directly to large B2B clients.

2. Channel expansion opportunities: Most brands lack nationwide procurement resources and in-depth customer development capabilities. They can join Ofsus’s distributed e-commerce ecosystem, leverage its established office procurement delivery network, and collaborate with regional distributors to expand market reach and amplify channel capacity.

3. Benefits of the model: This model shares product and logistics systems, and leverages cloud-based WMS-enabled shared warehouses to standardize products and enable cross-regional channel sharing, helping brands expand market coverage and achieve sustained growth.

Industrial e-commerce has now entered a deep-water phase of development. Traditional industrial product distributors and sellers need to recognize industry shifts, seize transformation opportunities brought by the new model, and mitigate survival risks.

1. Industry risks and shifts: Upstream manufacturers are now supplying directly to key clients, while downstream clients are adopting centralized procurement. The internet has brought full price transparency, and the rise of professional service providers has reshaped the industry position of traditional distributors. Their original cooperation models with platforms are unequal, and distributors’ bargaining power and operating space have been steadily eroded.

2. New transformation opportunities: Ofsus’s distributed e-commerce model is open to cooperation with leading provincial distributors. It provides multi-dimensional support including full-category channel expansion, dedicated business assistance, and digital technology output, helping traditional distributors transform into digitally capable local comprehensive service providers.

3. Advantages of the model: The model focuses on equal win-win cooperation. It helps distributors break through constraints on capital, technology and product resources, build independent e-commerce operation capabilities, and expand their room for survival and growth.

Industrial procurement has entered a new digital cycle, and factories can capitalize on industry shifts, capture new business opportunities, and gain insights for digital transformation.

1. Shifts in product demand: Downstream purchasers are increasingly demanding higher product standardization. Large clients such as central enterprises and SOEs are gradually cutting out intermediaries to connect directly with factories. Factories can adjust their production strategies accordingly, improve product standardization, and capture business opportunities from direct supply to large clients.

2. Business expansion opportunities: Most factories face shortcomings in nationwide channel coverage and customer development capabilities. They can join Ofsus’s distributed e-commerce ecosystem, leverage the platform’s integrated network of national distributors and established delivery network, to quickly expand into nationwide markets and reach more customers.

3. Insights for digital transformation: Factories can draw on Ofsus’s end-to-end digital management approach, embed digital capabilities across production, sales, delivery and after-sales processes, improve overall operational efficiency, and adapt to market requirements of the new digital procurement cycle.

Industrial e-commerce has entered a new development cycle, and new demands and trends have emerged in the industry, bringing new development opportunities for service providers.

1. Industry development trends: The value of industrial e-commerce has shifted from its original focus on online transactions and traffic orders to in-depth supply chain integration and professional services. Industry players are now tapping deeper into the value of the supply chain ecosystem, creating broad market development space and substantially increasing demand for professional services.

2. Core pain points for key clients: The industry is inherently characterized by more than 30 million SKUs and a high proportion of long-tail non-standard products. Core large clients such as central enterprises and SOEs have extremely high requirements for fulfillment delivery and standardized services, while traditional distributors lack digital capabilities, and the unequal cooperation model between traditional platforms and distributors leaves prominent pain points unaddressed.

3. A referenceable solution: Ofsus’s distributed e-commerce model integrates regional distributors through equal and win-win partnerships, delivers end-to-end empowerment across product, business and technical dimensions to build localized service capabilities, and integrates resources to form a nationally integrated service ecosystem. This provides a new approach to solving industry pain points that is well worth reference for service providers.

Industrial procurement has entered a new cycle, which raises new requirements for platform operation. Platforms can adjust their layout directions, capture growth opportunities, and mitigate the risk of growth bottlenecks.

1. Shifts in industry demand: Clients are no longer satisfied with simple online ordering and settlement services. They now demand end-to-end professional services including accurate product matching, warehousing and logistics, and installation and maintenance. The original growth model driven by traffic and orders is no longer sustainable, and platforms must transform to avoid the risk of growth topping out.

2. A referenceable innovative approach: Ofsus’s distributed e-commerce model partners with leading provincial-level distributors, uses its digital platform Gongyuntong as a carrier, and empowers partners across multiple dimensions including product stocking, category expansion, business assistance and technology output to build localized service capabilities, before integrating regional resources to form a nationally integrated service ecosystem.

3. Model adaptability: This model solves the core pain point of nationwide fulfillment delivery for large clients such as central enterprises and SOEs, while enabling equal win-win cooperation between platforms and distributors and unlocking the value of existing supply chain resources. It holds high reference value for platforms looking to layout new business lines.

Digital industrial procurement has entered a new development cycle, with new industry trends and innovative business models emerging that represent an important direction for industry research.

1. New industry trends: Driven by the upgrading of procurement demand from large downstream clients such as central enterprises and SOEs, industrial e-commerce has entered a deep-water phase of development. The entire industrial production chain is undergoing overall systemic adjustment; the industry’s core value has shifted from traffic-based transactions to supply chain services; the industry position of traditional small B distributors is being reshaped, and the sector is entering a phase of consolidation and upgrading.

2. An innovative business model: Ofsus has pioneered the distributed e-commerce model, which draws on 7-Eleven’s integration logic. It partners with leading provincial distributors, delivers end-to-end empowerment to build their digital operation capabilities, helps them transform into local comprehensive service providers, and integrates regional resources to build a nationally integrated service ecosystem. The core of the model is to build equal, win-win partnership-based supply chain relationships.

3. New questions worth researching: It remains to be verified by the market whether this model can solve the long-standing industry problem of unequal benefit distribution between platforms and distributors, adapt to the industry’s characteristics of massive SKUs and a large share of non-standard products, and meet the high standard fulfillment requirements of large B2B clients. These open questions give the model high research value.

Disclaimer: The "Quick Summary" content is entirely generated by AI. Please exercise discretion when interpreting the information. For issues or corrections, please email run@ebrun.com .

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【亿邦原创】负责工业品采购的人都有类似体验:过去,他们要把单下给文具店或五金店,每天对接无数个经销商和供应商,才能把货采齐。后来,工业品电商兴起,可以在网上商城下单,分阶段汇总结算。现在,简单的订单和结算服务似乎已经不能满足MRO工业品采购需求,工业品电商进入了数字化采购新周期。

周期性盘整、变革、升级的背后,实际上是工业生产链的全局性和系统性调整的一个体现。工业品采购平台的使命,除了要帮助企业在线完成采购交易,还因工业品涉及数千万SKU,且长尾商品多、非标品种类多,需要提供包括产品需求精准匹配、物流仓储与安装维护等一系列服务。仅品类数量,工业品就涵盖了3000多万个SKU。例如工业备件、仪器仪表、阀门轴承、维修工具等,覆盖生产制造、采矿冶炼、交通运输、能源化工等各行各业。而且,区别于消费者网购,企业采购人员不是产品的实际使用人,SKU繁杂的工业品需要专业细分服务能力。

01

工业品电商进入深水区

当前,央国企采购要求是风向标。央国企的特点是管理成熟,且在品类上,其自身沉淀了丰富的大数据,正在加快优化能力,逐步提升产品用量和标准化程度的把控,甚至会提前发现采购量大、使用频率高的产品,越过中间商,直连厂家。 很明显,商品信息对接和在线订单功能,已经无法引领工业品采购平台增长。新价值引擎似乎应该重点放在更专业的供应链管理及交付服务。

央国企的另一个特点是体量庞大,分支机构和项目遍布全国城乡,以供应链尤为复杂的石化行业为例,上游是野外的油田勘探,中游是石油化工,下游是分散在全国各地的加油站。央国企在工业品采购的实际履约过程中,要解决“要一站式配送,不要分批收货”、“包裹信息不完整就会出现入库难”、“全国配送的产品必须高度一致”等一系列问题。

仅在车辆运输环节,由于厂区安全管理高,常常要对固定的车牌号、驾驶员身份证系统做备案。更严格的厂区,甚至要求配送是固定的驾驶员和固定的车辆,每天在固定的时间入场。一旦过了约定时间就进不了厂,因为后面的车全部是按照车牌登记顺序进厂。

这些,都是门槛,也都是新一轮的机会。

工业品电商的价值必须从“流量与订单”向“供应链服务”推进。工业品采购的新一轮周期已经开始,看点在谁能盘活供应链,深挖供应链资源和生态服务的价值。

02

基于供应链的“分布式”电商

解决上述行业难题,盘活供应链专业服务能力是关键。目前,在工业品电商平台给出了几种解题方式,其中一类是工业品电商将经销商纳入平台的线下供应链能力的补充环节,或为平台提供优质的供应链或平台终端客户提供仓储、交付、驻厂服务。

试图从线上突围的经销商们往往会选择这几个路径,但都不尽如人意。

对于这种模式,欧菲斯工品供应链科技有限公司总经理杨旺认为,这种合作模式,无法实现平台与经销商的对等互惠共赢,留给传统经销商们掌握物流、货权的时间越来越短,价值链分配权会越来越有争议。

在大办公领域已经形成独有供应链服务的欧菲斯,正在试图打开新一轮工业品数字化采购大门,首推“分布式电商模式”。

欧菲斯会选择省级头部工业品经销商合作,以本地化营销和供应链服务于一体的数字化平台“工云通”为载体,带领他们实现属地化、数字化运营架构,形成具备工业品供货能力、仓储物流能力、属地服务能力及数字化能力的大型综合性本地服务商。

杨旺介绍,工业品“分布式电商”是欧菲斯集团面向产业互联网的重要布局。

在商品端,除了提供专属备货建议,工云通还将为合作伙伴提供欧菲斯集团全MRO品类和大办公渠道扩充。

在业务端,提供专属业务顾问+IT+客服对生态伙伴进行业务支持,包括区域中端获客协同、两百万在线商城商品信息共享,还可获得建站培训、联合属地化营销方案制定和实施落地、拓客协同等属地化运营帮扶。

在技术上,集团电商平台对接能力与分布式电商能力输出,为生态伙伴提供知识赋能、福利采购等企业增值服务。

同时,围绕企业商品采购、履约交付、财务管理、营销布局等一系列场景化需求,欧菲斯深度沉淀全链路数字化解决方案。将数字能力及技术优势贯穿企业管理全流程,连接业务上游下游,覆盖从营销获客,销售管理,订单回款,到售后服务的完整闭环一体化客户管理服务,持续助力传统分销企业数据化转型升级。

在此基础上,欧菲斯借助生态伙伴属地资源优势,以数字化采购平台集中性整合属地化供应资源,化零为整,联合区域生态伙伴为客户提供整体采购资源、数据资源和属地服务能力,构筑工业品B端采购服务的"行业基础设施",进而打造全国一体化工业品数字化采购服务生态平台。

杨旺介绍,“分布式电商”模式类似于早期的7-11模式,宗旨是将各个角落的经销商整合起来,形成更强大、专业的区县级交付能力。

03

欧菲斯:“伙伴关系”是最好的供应链关系

一位行业资深专家曾表示,脱离供应链谈B2B电商,对于企业来讲价值有限。欧菲斯对这一点的认识更为深刻,在办公物资领域To B服务过程中,如何整合工业品供应链资源,深度介入企业工业品集采各环节,深刻理解上下游用户的痛点和难点。欧菲斯表示,他们更强调与供应链各环节形成“Mate”共赢关系。

多年存在的工业品经销商有其独特的价值。他们既是中间商,也是专业的服务商,通过提供必要的援助服务,如送货、信用保证、技术咨询、维修服务、装配和推销,进而将正确的商品,在正确的场景,送到正确的客户手中。

但是,他们的生存空间也取决于上下游两端的趋势变化。随着上游供应商做KA(重点客户)直销,众多客户端开始了集中采购,互联网带来的价格透明,供应链服务能力提升,SaaS软件推出,再加上专业服务商的崛起,工业品经销商在采购链条中的重要地位或许将被重置,“工业品小B经销商有没有未来,会不会消亡……”是近几年持续被关注的话题。

2019年,欧菲斯集团成立全资子公司重庆欧菲斯工品供应链科技有限公司,基于集团先进的行业服务基因夯实的服务基础,借助先进数字化技术,打造专业的MRO工业互联网平台—工品伙伴MateMRO.com,为工业企业客户提供工业品数字供应链网络建设和智能化集采托管服务。

比如,对于厂家而言,他们的难点在于缺少采购资源和对客户的深度挖掘,欧菲斯多年构建的办公采购和交付网络可以补充厂家和品牌方的短板,此时,把经销商联合到网络中,能够释放出双倍能量。

且欧菲斯一直推行共享仓,把所有云化的WMS赋能给所有省级公司,让他们去推动本省供应商商品集中集供。然后把所有产品链上到平台后,形成标准化商品,再通过商品渠道共享把资源外放给其他省级公司,此时,借助欧菲斯分布式电商平台,让省级公司有独立电商能力,它的角色就转变为省级电商公司,形成本省的交付和服务网络。这种电商化必然会提升地级市的效力,通过商品整合以及交付构建省级到地级市的网络。

杨旺说,欧菲斯正在做的是共享商品,实现了行业商品的在线化,共享产品体系、共享物流体系,让厂家、品牌商、代理商以及贸易商都能够从中获利并且持续增长。我们还会打破生态合作伙伴资金、技术、产品之困。

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